Breach of DPA 1998
by thefragileomen - written 09/11/2011 16:14:05
I recently received a letter from my mobile telephone supplier advising me of a change in my direct debit details. When I read the letter, it contains the bank details relating to an unknown third party. This letter contained their account name, account number and sort code. I contacted the company straight away and advised them that this was incorrect. They checked my account and stated that these details had indeed been linked to my account a few days earlier. The advisor stated that somebody may have pretended to be me but after advising her that they had provided their bank details to pay my bill, she digressed and agreed that this was an error on their part.
Now, my query is, are there any breaches of the DPA here? The company have accessed my account details without my authority and amended them through their fault. They have then sent me a letter out containing financial details relating to a third party. I work as a civil servant and my concern is, should I not have read the content of the letter and queried it, the third party potentially could have ended up covering my bill, realising this and reporting it to the police as somebody who had fraudulently used his bank details which ultimately could have led to my arrest. Due to my occupation, this would have resulted in my immediate suspension from work. Fortunately this isn't the case but I just don't want the company to be able to apologise for this major cock-up and move on without any recourse.
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