Opening email attachments
If an email arrives with a file attached to it, an icon that looks like a paperclip will appear next to the message in your inbox. Open the email by clicking on it.
When it is open, click on the ‘Attachments’ button just above the message to open the attachment. An ‘Attachments’ window will appear displaying the name of your attachment - click on it and a ‘File download’ pop up box will appear. Click on ‘Open’ to open the attachment, ‘Cancel’ to cancel opening it, or ‘Save’ to save it onto your computer.
Customers who activated their package after the 23rd of October 2012 will see the attachement directly in the 'Attachment' field of their email - click the downward arrow and select either 'download', which will download the attachement to your computer, or 'Save to documents', which will save the attachment in your email's storage space.